When you retrieve your mail from the SJPC mail/web server, a mail program such as Microsoft Outlook Express can be used, and these programs support both POP and IMAP. The SJPC mail/web server supports both POP and IMAP, but many ISP's support only POP. If you are setting up your mail program for an IMAP account other than an SJPC account, you should check with your ISP to make sure it supports IMAP. It is important to note that the outgoing mail server that you specify must be for the same server to which you are connected, or the mail will not be sent. Since the SJPC server requires outgoing mail authentication, the SJPC account must be setup with the required authentication.
The following FAQ's may be helpful in isolating problems associated with sending and receiving mail.
MS Outlook Express FAQ's
Why am I able to receive all messages and unable
to send any messages?
Why am I able to send with my other ISP and not with
the SJPC ISP?
Why does a reply to a message received on non SJPC
mail account fail to send using the SJPC server?
How do I correct a message in my Outbox that will
not send because the wrong outgoing server is set?
Why did my SJPC mail account fail to send or receive
after I changed my login password?
How do I check or correct the settings in my mail
accounts?
Where is my folder titled Spam for my forwarded SJPC
mail account?
Why can't I open or save certain attachments with
Outlook Express 6?
Why do I get "Error occurred while the spelling
was being checked" when using Outlook Express with Windows XP?
MS Outlook Express FAQ's
To send mail using the SJPC server, "My server requires authentication"
must be checked in the SJPC mail account . To
setup the required outgoing mail authentication, click Tools, click Accounts,
and click Mail tab, select the mail.sjpc.org account, click Properties,
click Server tab, check My server requires authentication, click OK and
click Close.
When you click on New Mail to compose a message, the "From" address
in the New Mail window is set to the default mail server. If you
do not have default account set to the SJPC account, the message will not
be sent and an error message will appear. To set the SJPC account
as the default account, click Tools, click Accounts, click Mail tab, select
the SJPC account, click Set as Default, and click Close. If you don't
want the SJPC account to be the default, you can change the "From" address
in the New Mail window by clicking on the "From" address to get a drop
down list and then selecting the SJPC server.
When you reply to an e-mail that was received from an ISP other than
SJPC, the "From" address in the reply message is set to that ISP's outgoing
mail server, and you will not be able to send it with the SJPC server unless
you change the "From" address to the SJPC server the the New Mail window
by clicking on the "From" address to get a drop down list and then selecting
the SJPC server.
When a message fails to send because you have the wrong "From" address
in the New Mail window box, it stays in the Outbox. Since the message
can not be fixed in the Outbox, double click on the message to put the
message in a New Mail window. To correct the "From" address, click
on the "From" address to get a drop down list and select the SJPC server.
Then click send to cause the corrected message to be put in the Outbox
in place of the failing message.
After you change your password, you have to put the new password in
you mail account. To do this, click Tools, click Accounts, click
the Mail tab, select the SJPC account, click Properties, click the Server
tab, enter the new password, click OK, and click Close.
To check or correct the setting in your mail account do the following.
Click Tools, click Accounts, click Mail tab, select the SJPC account, click
Properties, click each tab to observe or change the settings, and then
click Close.
When you arrange to have the Postmaster forward your SJPC mail to another
account instead of storing it locally, there is no spam checking or a spam
folder. The mail transfer agent (sendmail) forwards mail or passes
it on to the local mail delivery agent (procmail). Procmail calls
SpamAssassin, so SpamAssassin doesn't even see forwarded mail.
Outlook Express 6 has a Security option "Do not allow attachments to
be saved or opened that could potentially be a virus" which will prevent
certain filles such as .htm, .html, .exe, etc. from opening if it is checked.
To allow these files to open, click Tools, click Options, click the Security
tab, and uncheck "Do not allow attachments to be saved or opened that could
potentially be a virus" in the Security window.
If you are running Windows XP and are also using Microsoft Office 97,
AutoSpell, etc., you may find that spell checking does not work in Outlook
Express 6.0. When you try to spell check a message, you receive the message
"Error occurred while the spelling was being checked". The cause of this
problem is a missing file which Outlook Express requires.
Obtain a copy of the file csapi3t1.dll and place it in the folder "Program
Files\Common Files\Microsoft Shared\Proof".
A copy may also be downloaded by clicking here.
Note: the spell checker will only work if you have a recent version of
Microsoft Office. You didn't really expect Microsoft to support spell checkers
in competitors' Office packages, did you?